How To Design A Successful Oil Analysis Program: Choose an Oil Analysis Lab
If it is determined that contracting an outside lab is the best course for your oil analysis program, care must be taken to insure that the lab is a good fit for your company. It is important to match a lab with the predictive maintenance strategies that your plant employs.
It should be understood that some labs cater solely to industrial applications while others are primarily focused on engine oils. You should be aware of this, as it is best to contract with a lab that focuses 100% of their time serving the industrial sector. The lab that focuses solely on industrial applications will be familiar with your type of equipment and the analysts will have much more expertise in analyzing your test results. While any lab will agree to perform your testing, the question that must be asked is “Does the lab have the experience required to be my oil analysis provider and will I receive the correct tests?”
Customer service is another important aspect to consider when choosing a lab. In order to resolve issues quickly your lab should be available on your first call. It is important to note that some labs have limited access to analyst and rely heavily on voice mail services.
When evaluating a lab, consider the following questions.
- What is turnaround time on samples?
- What does pricing include?
- shipping cost
- site visits from lab
- training
- rush samples
- supplies
- lube audits
- Will technical help be available? Does it cost extra?
- How long will the contract last? Is there a charge to break the contract?
- How will my results be communicated to me?
- Does the lab offer unlimited, online access to my data?
Just sending an oil sample to the first lab found on the Internet may not guarantee a quality oil analysis program. Simply taking a few precautionary, well-planned steps should minimize any unforeseen problems. With a good vision, correct communication, and an understanding of what to expect from oil analysis, a program can be established that will be credible and a merit to the reliability of any company.
