I am very impressed with the value-added benefits with no additional cost such as the same-day turnaround for routine samples and free analytical ferrography at a competitive price. Typically expedited processing and additional testing adds more cost per sample and at times makes it difficult to justify the cost-benefit. Using TestOil eliminates the need for justification.
The free analytical ferrography on critical samples ensures the lab technicians are looking at the complete picture when providing recommendations, not just recommending additional service at added cost. If it is important enough to make the recommendation, TestOil takes on the initiative to run the test free of charge which saves me time and money.
The email summary report with visual indicators and embedded links to the full reports is superb. It provides a quick visual overview for problem equipment with quick access to the reports. Also, the web-based database is easy to navigate, includes lots of features, and is periodically updated to make sure it stays with the times of fast-paced technology.
Sample kits with individually sealed bottles starts the sampling process off right!
T.A. Smith
T.A. Smith, Performance & Reliability Supervisor, Power Industry
Performance & Reliability Supervisor
Power Industry